Knowledge Base

  1. Android App 

    1. What's the difference between Family and Individual Pro licenses
    2. What are the Pro features?
    3. Why does the app ask to Go Pro again if I already purchased?
    4. Why Fingerprint Login is not working on my device?
    5. How does Fingerprint Login work?
  2. Beta Testing 

    1. Android Beta
    2. Windows Beta
    3. iOS Beta
    4. Mac Beta
    5. Chrome Extension Beta
  3. Browser Extensions 

    1. Where to install browser extensions from?
    2. Do SafeInCloud extensions support multiple accounts for a single website?
    3. Error: SafeInCloud application is not running
    4. Error: This page does not have login and password input fields
    5. Error: Failed to find login and password for this page
  4. Cloud Sync 

    1. What to do if the sync does not work on a device or a computer?
    2. What to do if my data does not sync between devices?
    3. Where is the cloud database located?
    4. How can I setup Cloud Sync with my NAS?
    5. How to rollback a database to a point in time?
  5. General 

    1. Alternative download options for SafeInCloud
    2. How to transfer my data to a new device or computer?
    3. I forgot my password. How can I restore it?
    4. How to change SafeInCloud password?
    5. Ho to import my passwords from another password manager?
  6. iOS App 

    1. What's the difference between Family and Individual Pro licenses
    2. What are the Pro features?
  7. Mac App 

    1. What to do if the sync "stuck" after the application update?
  8. Purchasing 

    1. I have bought SafeInCloud for Android. Should I buy it again for iOS (and vice versa)?
    2. What to do if Google Play Store or Apple App Store asks you to pay for the app again?
  9. Troubleshooting 

    1. How to setup Cloud sync on Windows
    2. How to setup Cloud Sync on Mac
  10. Usage 

    1. Quick Start Guide
    2. One-time passwords (TOTP)
  11. Windows App 

    1. How to delete a database from inside the app?
    2. How to delete a database file manually?
    3. What to do if SafeInCloud crashes at startup?
    4. What to do if I cannot configure the cloud sync?
    5. Is there a portable version that needs no install?
  12. All articles 

    1. How to delete a database from inside the app?
    2. Where to install browser extensions from?
    3. What to do if the sync does not work on a device or a computer?
    4. What to do if I have no rights to install apps on my PC?
    5. Alternative download options for SafeInCloud

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