Knowledge Base

← SafeInCloud: Suggestions & Knowledge Base

  1. Android App →

    1. What's the difference between Free and Paid app versions
    2. What are the Pro features?
    3. Why does the app ask to Go Pro again if I already purchased?
    4. Why Fingerprint Login is not working on my device?
    5. How does Fingerprint Login work?

  2. Beta Testing →

    1. Android Beta
    2. Windows Beta
    3. Mac Beta
    4. Chrome Extension Beta
    5. Firefox Extension Beta

  3. Browser Extensions →

    1. Where to install browser extensions from?
    2. Do SafeInCloud extensions support multiple accounts for a single website?
    3. Error: SafeInCloud application is not running
    4. Error: This page does not have login and password input fields
    5. Error: Failed to find login and password for this page

  4. Cloud Sync →

    1. What to do if the sync does not work on a device or a computer?
    2. What to do if my data does not sync between devices?
    3. What is the Password Mismatch error?
    4. Where is the cloud database located?
    5. How can I setup Cloud Sync with my NAS?

  5. General →

    1. Alternative download options for SafeInCloud
    2. How to transfer my data to a new device or computer?
    3. I forgot my password. How can I restore it?
    4. How to change SafeInCloud password?
    5. Ho to import my passwords from another password manager?

  6. iOS App →

    1. What's the difference between Free and Paid app versions
    2. What are the Pro features?

  7. Mac App →

    1. What to do if the sync "stuck" after the application update?

  8. Purchasing →

    1. I have bought SafeInCloud for Android. Should I buy it again for iOS (and vice versa)?
    2. What to do if Google Play Store or Apple App Store asks you to pay for the app again?

  9. Usage →

    1. Quick Start Guide
    2. One-time passwords (TOTP)

  10. Windows App →

    1. How to delete a database from inside the app?
    2. How to delete a database file manually?
    3. What to do if SafeInCloud crashes at startup?
    4. What to do if I cannot configure the cloud sync?
    5. Is there a portable version that needs no install?

  11. All articles →

    1. How to delete a database from inside the app?
    2. Where to install browser extensions from?
    3. What to do if the sync does not work on a device or a computer?
    4. What to do if I have no rights to install apps on my PC?
    5. What to do if the sync "stuck" after the application update?

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