Knowledge Base

← SafeInCloud: Suggestions & Knowledge Base

  1. Android App →

    1. What's the difference between Family and Individual Pro licenses
    2. What are the Pro features?
    3. Family sharing on Android
    4. Why does the app ask to Go Pro again if I already purchased?
    5. Why Fingerprint Login is not working on my device?

  2. Beta Testing →

    1. Android Beta
    2. Windows Beta
    3. iOS Beta
    4. Mac Beta
    5. Chrome Extension Beta

  3. Browser Extensions →

    1. Where to install browser extensions from?
    2. Do SafeInCloud extensions support multiple accounts for a single website?
    3. Error: SafeInCloud application is not running
    4. Error: This page does not have login and password input fields
    5. Error: Failed to find login and password for this page

  4. Cloud Sync →

    1. What to do if the sync does not work on a device or a computer?
    2. What to do if my data does not sync between devices?
    3. Where is the cloud database located?
    4. How can I setup Cloud Sync with my NAS?
    5. How to rollback a database to a point in time?

  5. General →

    1. Alternative download options for SafeInCloud
    2. How to transfer my data to a new device or computer?
    3. I forgot my password. How can I restore it?
    4. How to change SafeInCloud password?
    5. Ho to import my passwords from another password manager?

  6. iOS App →

    1. What's the difference between Family and Individual Pro licenses
    2. What are the Pro features?
    3. Family sharing on iOS

  7. Mac App →

    1. What to do if an update from Mac App Store cannot be installed?
    2. What to do if the sync "stuck" after the application update?

  8. Purchasing →

    1. I have bought SafeInCloud for Android. Should I buy it again for iOS (and vice versa)?
    2. What to do if Google Play Store or Apple App Store asks you to pay for the app again?

  9. Troubleshooting →

    1. How to setup Cloud sync on Windows
    2. How to setup Cloud Sync on Mac

  10. Usage →

    1. Quick Start Guide
    2. One-time passwords (TOTP)
    3. Website icons

  11. Windows App →

    1. How to upgrade to Windows 10 version?
    2. What are the Premium features in the Windows 10 version?
    3. How to delete a database from inside the app?
    4. Where is the local database stored?
    5. What to do if SafeInCloud crashes at startup?

  12. All articles →

    1. Where to install browser extensions from?
    2. What to do if the sync does not work on a device or a computer?
    3. What to do if I have no rights to install apps on my PC?
    4. Alternative download options for SafeInCloud
    5. What's the difference between Family and Individual Pro licenses

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