What to do if my data does not sync between devices?

Execute the following steps on all your devices:
  1. Go to the Cloud Sync settings and select None on all your devices. Uninstall the app on devices where you cannot login.
  2. Update SafeInCloud app to the latest version on all your devices.
  3. Move the cloud database to some safe place (see Where is the cloud database located?)
  4. Make sure that you have the same SafeInCloud password on all your devices.
  5. Select your cloud in the Cloud Sync settings and authenticate again. Configure the same cloud account on all your devices.
  6. Finally, check the status of the last sync at the Cloud Sync settings page.

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