I forgot my password. How can I restore it?

Your password is not stored anywhere for the security reasons. Hence there is absolutely no way to recover your password if you forgot it. It is also impossible to access your data without a correct password, because the password is used as a key for encrypting the data.

So, if you still cannot remember your password, you should follow this procedure to start from the scratch:

1. Manually remove the cloud database file: Where is the cloud database located?
2. On every device/computer enter a wrong password 3 times. The app will offer to delete the local database and start over.

Feedback and Knowledge Base